What to Know Before You Move In
We've gathered answers to the questions we hear most from future residents - from leasing details and pet policies to amenities and move-in tips. Whether you're exploring your options or ready to make your move, this FAQ guide makes it easy to find the information you need to feel confident about calling our community home.
Leasing & Application Process
Applications are typically approved in most cases within 48 hours of submitting all required documentation.
Furnished apartment homes are not currently available. Contact our leasing team to learn more about your options.
Yes, we offer a range of lease term options to fit your needs. Contact our leasing team to explore available terms.
Yes, corporate leases are available when approved through Greystar. Contact our leasing team for details.
Apartment Features & Policies
Residents are welcome to personalize their apartment homes in moderation, as long as the unit is returned to its original condition at move-out.
Each apartment home includes a refrigerator, stove, dishwasher, and microwave, along with a washer and dryer.
Subletting is not permitted.
Yes, all apartment homes include an in-home washer and dryer.
Community Amenities & Conveniences
Yes, our community offers courtyards and a rooftop available year-round, along with a seasonal pool. Contact our leasing team for current hours of operation.
The fitness center is available 24 hours a day for resident use.
Yes, our community offers controlled access and secured entry for resident safety.
We offer package lockers for convenient resident package deliveries.
Yes, parking is available on site. Contact our leasing team for details on parking options.
EV charging stations are not currently available. Contact our leasing team to learn more about available amenities.
Yes, our community is conveniently located on the Light Rail, offering easy access to public transportation.
Our community is served by Mecklenburg County schools.
Rent, Utilities & Insurance
Rent can be paid conveniently through our online resident portal. Contact our leasing team for more details.
Yes, renter's insurance is required for all residents.
Utilities are not included in the monthly rent. Contact our leasing team for more information on utility setup.
Electric service is set up directly through Duke Energy. Contact our leasing team for guidance on setting up your utilities.
Residents can choose from providers such as Spectrum and AT&T for internet and cable service.
Pet Policies
Yes, our community is proudly pet friendly.
We welcome pets and do have pet-related fees. For current details on pet fees and policies, please contact our leasing team.
There is no weight limit for pets; however, aggressive breeds are restricted. Contact our leasing team for specific details.
Maintenance & Service Requests
Yes, we have on-site maintenance staff available to assist residents.
Residents can submit a service request through our online resident portal, by visiting the leasing office, or by calling the office.
Maintenance requests are primarily handled by our dedicated on-site team, with emergency requests prioritized.
No, residents do not need to be present for maintenance to complete a service request.
During business hours, our leasing office is happy to assist with lockouts. After hours, residents will need to contact a locksmith at their own expense.
Move-In / Move-Out
Before move-in, each apartment home is made move-in ready with fresh paint, a thorough cleaning, and a maintenance check. Your keys, parking passes, and lease packet will also be prepared for you.
